UPDATED ITIL ITIL-4-FOUNDATION PRACTICE MATERIAL IN 1 YEAR

Updated ITIL ITIL-4-Foundation Practice Material In 1 year

Updated ITIL ITIL-4-Foundation Practice Material In 1 year

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To maintain the ITIL 4 Foundation Certification, individuals must participate in continuing education and pass a recertification exam every three years. This ensures that individuals stay up-to-date with the latest developments and best practices in ITSM.

ITIL 4 Foundation Certification Exam is an online exam that can be taken from anywhere in the world. ITIL-4-Foundation exam consists of 40 multiple-choice questions, and the passing score is 65%. ITIL-4-Foundation Exam Duration is 60 minutes, and candidates are required to complete it within the given time frame. ITIL 4 Foundation Exam certification is valid for life, and individuals who pass the exam can use the ITIL 4 Foundation certification on their resumes and business cards, which can enhance their career prospects.

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The ITexamReview is a leading platform that is committed to making the ITIL ITIL-4-Foundation exam dumps preparation simple, quick, and successful. To achieve this objective ITexamReview is offering real, valid, and updated ITIL 4 Foundation Exam (ITIL-4-Foundation) practice questions in three different formats. These formats are ITexamReview ITIL ITIL-4-Foundation PDF Dumps Files, desktop practice test software, and web-based practice test software. All these ITexamReview ITIL exam questions formats are easy to use and compatible with all web browsers, operating systems, and devices.

ITIL-4-Foundation (ITIL 4 Foundation) Certification Exam is a globally recognized certification for professionals who want to specialize in IT service management (ITSM). ITIL, which stands for Information Technology Infrastructure Library, is a framework that provides guidelines for effective IT service management. The ITIL 4 Foundation certification is the entry-level certification in the ITIL 4 certification scheme, and it covers the basics of ITIL 4 concepts and terminology.

ITIL 4 Foundation Exam Sample Questions (Q155-Q160):

NEW QUESTION # 155
Why should a service level agreement include bundles of metrics?

  • A. To ensure that all services are included in the service reports
  • B. To ensure that the service levels have been agreed with customers
  • C. To reduce the number of metrics that need to be measured and reported
  • D. To help focus on business outcomes, rather than operational result.

Answer: D

Explanation:
Individual metrics without a specified service context are unhelpful. They should relate to defined outcomes and not simply operational metrics. This can be achieved with balanced bundles of metrics, such as customer satisfaction and key business outcomes.
https://www.bmc.com/blogs/itil-service-level-management/#:~:text=Service%20Level%20Agreements%20(SLAs)&text=Individual%20metrics%20without%20a%20specified,satisfaction%20and%20key%20business%20outcomes.


NEW QUESTION # 156
Which statement about IT service management is CORRECT?
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  • A. It is performed by IT service providers using a mix of suppliers and their products
  • B. It is performed by customers using a mix of IT systems, services and processes
  • C. It is performed by IT service providers using a mix of people, process and technology
  • D. It is performed by the service desk using a mix of people, process and technology

Answer: C


NEW QUESTION # 157
Which of the following is included in the purpose of the 'continual improvement' practice?

  • A. The reduction of the likelihood and impact of incidents
  • B. The restoration of normal service operation as quickly as possible
  • C. The establishment of links between the organization and its stakeholders at strategic and tactical levels
  • D. The alignment of the organization's practices and services with changing business needs

Answer: D

Explanation:
Continual improvement encompasses all elements of the ITIL SVS. It involves aligning an organization's practices and services with changing business needs, through the ongoing assessment and improvement of each element involved in the management of products and services. Continual improvement applies to the SVS in its entirety, as well as to all of the organization's products, services, service components, and relationships, and is the responsibility of every individual involved in service management.
https://www.bmc.com/blogs/itil-continual-improvement/


NEW QUESTION # 158
Which practice recommends that organizations develop competencies in techniques such as strength, weakness, opportunity, and threat (SWOT) analysis, and balanced scorecards?

  • A. Change enablement
  • B. Incident management
  • C. Continual improvement
  • D. Service request management

Answer: C


NEW QUESTION # 159
What is defined as any component that needs to be managed in order to deliver an IT service?

  • A. A service request
  • B. A configuration item (CI)
  • C. An incident
  • D. An IT asset

Answer: B


NEW QUESTION # 160
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